Official Dress Seraphina

SKU: 188 -М

Regular price $1,750.24 | Save $1,750.24 (Liquid error (sections/product-template line 228): divided by 0% off)

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The official Seraphina gown is a dazzling mermaid silhouette with a high neckline, meticulously crafted from thousands of...
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30 Days Return Policy

Free Shipping Over €100

PRODUCT DETAILS

The official Seraphina gown is a dazzling mermaid silhouette with a high neckline, meticulously crafted from thousands of pink and silver stones that shimmer against a soft black base. The neckline and sleeve edges are adorned with intricate embellishments of pearls and crystals, resembling a beautiful necklace, adding an exquisite and luxurious touch.

Size:
This dress is available in size M. All other sizes will be made to order according to the client’s measurements.

DRESSES ORDERED ONLINE

Please refer to the size chart found in the size section of this page for the closest size that applies to you. When ordering online, you should take your exact measurements yourself, according to the attached table below "How to measure ourselves", and send them to us by email: info@radichev.com, indicating in the email your exact order number. Upon receipt of an order for a dress, our consultant will contact you by phone to clarify all the details and assist with remote sizing.

Dresses ordered online are paid in full in advance by card or bank transfer or in installments by bank transfer. They cannot be sent by cash on delivery. All dresses are made to order with your measurements and are therefore non-returnable.
The time for making a dress to order is about 30-60 days. In busy months (January-April) this period can be extended according to the workload of the production.


HOW TO MEASURE OURSELVES
(download the table)

SIZE & FIT

SHIPPING & RETURNS

SHIPPING

COMPLIMENTARY GROUND SHIPPING ON ALL ORDERS OVER €100.

Custom-made products take about 2-30 working days to make (December to May may take a little longer)

Once we ship your order, you will receive a notification with a tracking number. Within 48 hours (as for smaller settlements it may take up to 2-3 working days) it will be at the address you specified or at an ECONT office, depending on your wish.

International delivery (outside Bulgaria) can take from 3 to 10 working days.

RETURNS

The sale of custom-tailored clothing (formal and wedding dresses, belts in individual sizes) is a final sale. We do not offer returns and/or exchanges on customised items.

For more information about exchanging and returning products, you can contact us at (+359) 897 003 083 or write to us at info@radichev.com

CONTACT US

Questions? Feel free to contact us at info@radichev.com or call us at (+359) 897 003 083. We will get back to you as soon as possible.

Official Dress Seraphina

SHIPPING & RETURNS

SHIPPING

For ready-to-wear garments (if the model is available), accessories and perfumes, the order will be processed and shipped within 1-3 days.

Once we ship your order, you will receive a notification with a tracking number. Within 48 hours (as for smaller settlements it may take up to 2-3 working days) it will be at the address you specified or at an ECONT or SPEEDY office, depending on your wish.
We offer FREE delivery in Bulgaria for all orders over 300 BGN. The shipping rate of all orders under 300 BGN. is between 6 lv and 15 lv.

International delivery (outside Bulgaria) can take from 3 to 10 working days.
We offer FREE worldwide delivery for all orders over €200. The shipping rate of all orders under €200 depends on the country of delivery and is between €10 and €20.

RETURNS

You may return any product ordered on radichev.com within thirty (30) calendar days from the delivery date. Returned products must be in their original commercial condition: unused, untreated, with all tags attached and in the original packaging.

The sale of custom-tailored clothing (formal and wedding dresses, belts in individual sizes) is a final sale. We do not offer returns and/or exchanges on customised items.

With each shipment, you will receive an exchange and return form which you must complete and send back to us with the goods you wish to return or exchange.

For more information about exchanging and returning products, you can contact us at (+359) 877 777 601 or write to us at info@radichev.com

DAMAGES AND ISSUES 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

EXCEPTIONS/NON-RETURNABLE ITEMS 

Certain types of items cannot be returned, like custom products (such as custom-tailored orders or personalised items), perfumes and swimwear. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

REFUNDS 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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