Straight pencil skirt in black

SHIPPING

For in-stock ready-to-wear garments, accessories and perfumes, orders are processed and handed over to the courier within 1–3 business days.

Once your order has been dispatched, you will receive a notification with a tracking number. Delivery is made to the address, courier office, locker or other available collection point selected during checkout.

For orders within Bulgaria of €80 or more, delivery to a SPEEDY or PIGEON office is free of charge.

For orders under €80, as well as when another delivery method is selected, the shipping cost is calculated automatically at checkout based on the selected courier, delivery method and shipment details.

Delivery within Bulgaria usually takes up to 48 hours after dispatch. For some locations and during busier periods, delivery may take 2–3 business days.

International deliveries usually take between 3 and 14 business days, depending on the destination country, selected courier and local conditions. International shipping costs are calculated at checkout.

RETURNS

You may request a return within 30 calendar days from the date on which you receive the last item in your order.

Returned products must be unworn, unwashed and free from signs of use, with all labels, protective elements and original packaging where applicable.

Swimwear and underwear may be returned only if all labels and hygiene seals remain intact. Perfumes may be returned only if the original packaging, protective film and seal remain intact, where applicable.

Products made to individual measurements, with personalised alterations or according to specific customer requirements cannot be returned once production has begun.

Courier costs for returns or exchanges requested by the customer are at the customer’s expense.

To request a return or exchange, please contact us at info@radichev.com or call +359 877 777 601.

For full details, please see our Shipping, Returns and Cancellations Policy.